Frequently Asked Questions

 How do I take my measurements?
If you’re not available for an in-person consultation, please refer to this guide for taking your measurements. Click here.

How do I get in contact with someone from cb.?
You can contact us through our contact page or by emailing info@cbofficial.ca

How do I place a bespoke order?
Please follow the links here.

What services do you offer?
Bespoke figure skating fashion design and performance styling. Something else in mind? Let’s chat!

Does cb. only design for female figure skaters?
NO! We create designs for athletes who identify as women, men, two-spirit, non-binary, girls, boys… everyone! We believe skating is for everyone and therefore no matter how you identify or present yourself or who you love, we’ve got you covered.

I don’t live in Toronto. Can I still get a bespoke cb. design?
Yes, of course! Please get in touch and we can set up virtual arrangements - we had this before it was a thing. Click here.

How long until I get my design?
Bespoke design projects usually take at least 4-6 weeks from start to finish but timelines may vary due to seasonal volumes and demand. The best course of action is to get your project started well in advance of your hopeful completion date to avoid delay.

Can I return my Bespoke Design for a store credit or refund?
No. No exceptions. You can read about why there are no exceptions here.

Can I pause my project during production?
No. No exceptions.

Do you have a referral program?
Not at the moment but we are absolutely working on this for the future! Stay tuned!

What is your Bespoke project pricing breakdown for materials and services?
We will have this information up on the website very soon for your perusal.

Not seeing your question? Send us an email at info@cbofficial.ca and we’ll not only answer it, but we will add it to the list!